Training for meaningful engagement
Our courses are facilitated by seasoned professionals that offer a wealth of experience as well as practical examples, tools and templates.

We offer the IAP2 Australasia Certificate of Engagement, delivered by the Engagement Institute via face to face and online deliveries.
We also offer customised training options designed to meet your unique needs and objectives. Please feel free to get in touch to discuss your specific training needs or register for one of our training sessions now.
*IAP2 courses delivered by the Engagement Institute receive a certificate of completion and contribute to the attainment of the Certificate of Engagement. For more information, click here.
Courses
IAP2A Essentials of Engagement

The IAP2 Essentials of Engagement, delivered by the Engagement Institute, is the starter module in community and stakeholder engagement, and is suitable for all levels of engagement experience, including beginners and those new to communications and engagement. The sessions are highly interactive where you can network with professionals across varied industries.
What You Will Gain:
The Essentials of Engagement training module covers the key models of engagement and practice, and unpacks the following:
- The Community Engagement Model to provide you with clarity in planning.
- Community and stakeholder engagement uses in the Australasian context.
- The five key elements that underpin effective engagement.
- The characteristics of successful engagement.
- Introduction to new engagement practices such as gamification and participatory budgeting.
What’s included:
- Course Handbook.
- Access to the right tools, resources and proven methods.
- Completing the essential first step towards the IAP2 Australasia Certificate of Engagement.
Delivery method: Online and Face-to-face
Investment: Price upon inquiry
Duration: Full day
Community Engagement Auditing

Our Community Engagement Audit Training is designed to empower professionals with the knowledge and skills to conduct a thorough community engagement audit and build strategies to strengthen engagement practices within your organisation.
What You Will Gain:
- Develop an in-depth understanding of why community engagement audits are valuable tools for enhancing engagement practices within your organisation.
- Gain a step-by-step approach to conducting community engagement audits that drive meaningful change within your organisation.
- Connect with industry peers and experts, building relationships to support your community engagement auditing practices.
What’s included:
- Receive our bespoke community engagement audit tool and handbook via digital download.
- Engage in a dynamic online session that delves into the components of community engagement auditing, featuring interactive discussions and expert-led Q&A.
- Obtain strategic recommendations to strengthen your organisation’s engagement efforts.
Delivery method: Online
Investment: Price upon inquiry
Duration: Full day
Assessing Social Risk and Opportunities

Our Social Risk and Opportunity Assessment Training provides the knowledge and tools needed to identify, assess, and plan for social risks and opportunities early in your project.
What You Will Gain:
- Develop an understanding of potential social risks and opportunity and their impact on stakeholders and communities, the project and organisation.
- Learn how to implement a step-by-step social risk and opportunity assessment for your projects.
- Build the capability to assess and plan for potential social risks and opportunities at the start of your projects, ensuring proactive community engagement.
What’s included:
- Receive our social risk assessment tool, accessible through a digital download.
- Participate in dynamic online workshops that delve into real-world scenarios.
- Gain insights to navigate social risks and opportunities, with an opportunity to ask questions and seek advice.
Delivery method: Online
Investment: Price upon inquiry
Duration: Half day
