Engaging stakeholders and communities in decision-making at the Town of Mosman Park (Photo: Town of Mosman Park).

Stakeholder and Community Engagement

Engaging stakeholders and communities in decision-making

We specialise in creating customised stakeholder and community engagement strategies and helping organisations develop the culture and systems needed for effective engagement.

Embedding Engagement


We help make engagement part of the way organisations make decisions, including:

  • Assessing the current state of engagement practices 
  • Developing strategies for integrating engagement within the organisation and maturing engagement practices 
  • Developing frameworks, tools and templates to identify engagement needs early and enable effective community and stakeholder engagement planning, implementation and evaluation

Engagement Strategies


We design and deliver bespoke stakeholder and community engagement strategies tailored to the specific needs of the organisation, the decision to be made and the interested or impacted stakeholders, including:

  • Understanding the context and scope of decisions 
  • Conducting stakeholder and community mapping and analysis 
  • Designing effective stakeholder and community engagement strategies

Engagement Coaching


We work with engagement professionals to support their learning in engagement. Our coaching service is tailored to meet the specific learning needs of engagement professionals and engagement teams, including:

  • Tailored one-on-one coaching for engagement staff
  • Group coaching for engagement teams
  • A focus on developing key competencies in stakeholder and community engagement
  • Providing dedicated time to debrief and discuss engagement